Who we are
Operating from a commercial premises based in Warrington, supplying goods to both business and residential customers in the United Kingdom. Our registered office address is: Unit 5, Clegge Street Workshops. Clegge Street, Warrington WA2 7AT. By using the functionality of our website, you hereby agree to be bound by the terms & conditions listed here. We may at any point change the terms of our site, if you continue to use the site, you are hereby agreeing to these changes. Any changes made will appear on this page.
Using the website
By using our website www.welldales.co.uk you agree to only use the functionality for lawful purposes. You may not at any time attempt to inhibit or restrict the use of this site to any third party. All reviews and feedback posts are reviewed by our customer services team, this is to ensure our site remains unoffensive and professional. We do not edit or change reviews or customer feedback unless the content is deemed as offensive to other users, or where restricted language has been used. If you find inappropriate content on our website, please report it to us immediately via the following method:
All content on our site is owned 100% by us, this includes product images, names & services. We have numerous trademarks in place which are visible. Any use of our content is strictly prohibited, we will pursue any and all trademark or image infringements. Copying information, text, images or any content from our website without written consent is a serious infringement, which we will pursue to the full extent of our power. This includes unlawful use of our registered trademarks.
By using our website, you agree to: (a) Only enter information which is accurate and truthful (b) Maintain maximum accuracy for all information supplied. To purchase from our website you must be 16 years old or older with a valid bank account and card. If we have any reason to suspect the terms and conditions have been violated, we reserve the right to remove your profile, cancel any orders and or revoke membership without warning.
Under no circumstances whatsoever shall we be liable for any damages incurred while using this website. This includes but is not limited to, loss of use, functionality, viruses, bugs or website error. We will endeavour to ensure that all information and data is correct and amend any highlighted issues.
Unauthorized use of our trademarks, images, content or logos is strictly prohibited and will be prosecuted in court.
There may be times when our manufacturers change the specifications of their products. This could mean listings will be incorrect for a short period of time. If you feel a product is incorrectly described, please contact our customer services team. Manufacturers and suppliers do not always inform everybody of these changes, which can cause a slight delay in updating product information. If an item is found to be incorrectly priced due to a system error, we are under no obligation to supply the product at this price.
We do not store credit card details nor do we share customer details with any 3rd parties
To become a member of our website, each user must complete a registration form either at checkout or at any time on our website. The following information is required: First & Surname, Contact Email Address, Nationality & Age.
Members of our website receive special offers, discount codes and site exclusive deals as part of a paid or free membership. This also includes waiving delivery charges & supplying perishable & non perishable products, on a fixed term subscription basis.
By creating an account on our website, you agree to responsible for the protection and preservation of the information contained there. Taking precautionary steps, to ensure that only you can access your account and make purchases.
Our “My Account” area of the website or the full site itself may go down at any time for a number of reasons. Mostly this will be due to maintenance upgrades and updates. If you feel like you are seeing an error which you shouldn’t, please contact us as soon as possible on email@example.com
We offer free standard delivery across the United Kingdom for all orders. Any orders after 1pm could take a couple of hours to reach our packing team before our last collection for the day. Please also be advised that delivery dates do not include Sundays.
Alternatively, you may choose to pick up your goods at checkout from our distribution centre located at: Unit 5, Clegge Street Workshops. Clegge Street, Warrington WA2 7AT
Offers & competitions
From time to time we will run competitions, giveaways and various offers. Upon entry, you are agreeing to the terms & conditions. We can only accept any and all entrants on the basis of these terms.
We reserve to right to offer an equal alternative prize of the same value. We do not offer monetary cash prizes at any time, under any circumstances.
All communication regarding offers & competitions will be completed digitally, we do not accept telephone entries and users must have an active account on our website to enter. We cannot accept any responsibility for the non receipt of a prospective entrants information.
- Employees or family members cannot enter into competitions.
- We reserve the right to prematurely end any competitions before its natural or specified conclusion. We will make every effort to notify each entrant to supply a sufficient explanation.
- We may change a previously specified end date at any time without any notice. Again we will endeavour to notify each entrant, to provide a sufficient explanation.
- All entrants of our competitions will be automatically subscribed to our newsletter.
- All entrants must be over the age of 16 years old.
- We will not share your information with any 3rd party unless explicitly stated in the competition. This may be if we run a competition in conjunction with another company. If any information is shared, we will first ask for permission from the entrant.
Any and all orders using a discount code will be checked and verified by a member of our team, this is to ensure that the correct person has received the intended code. From time to time, we issue voucher codes to individuals for their sole intended use. If an order is deemed to have used an unauthorized voucher code, or the user has been found to be in breach of these terms, The order can be canceled or returned to the original amount.
Newsletters & subscriptions
By creating an account on our site, you have the option to subscribe to our newsletter, this service is completely free of charge. We cannot guarantee that any digital communication from our site is free from viruses or bugs. We cannot guarantee having a subscription means you will receive a newsletter from us. From time to time we may send a promotional email to subscribers on behalf of our advertising partners, or third parties which we feel may interest you. Receiving these communications is not mandatory, you may opt out at any time by clicking the unsubscribe link at the bottom of the message.
You can also opt out of digital communications by emailing us: firstname.lastname@example.org
Welldales supply a wide range of perishable and non perishable items. This includes but is not limited to; monthly deliveries of any of our products, subscriptions for reduced delivery costs & general subscriptions for exclusive offers. Upon entering into a paid monthly subscription, you agree to be bound by the following terms & conditions;
- Subscribers will be billed on the same day monthly usually on a direct debit basis, There will be a predetermined agreement in place where we send or deliver a product or discount. This will always be completed after the transaction.
- Subscribers can cancel their subscription at any time by visiting the “My Account” section of our website. You can also send an email to email@example.com Cancellations must be made no later than two working days before the next billing date. This is to give us sufficient time to cancel the agreement, payment and services.
- If an account is canceled early, services will resume until the next billing date where no payment will be taken and services/benefits will be canceled.